Case studies
Case Study: EXCEED with BigCommerce
AddressFinder is the best thing I’ve seen in the marketplace for SaaS-based products
What EXCEED wanted
EXCEED builds end-to-end ecommerce solutions for brands like Kathmandu, Citizen Watches and Ecostore. They’re trusted by some of the biggest brands in Australia and New Zealand. They connect these brands with the best technologies available and that’s where AddressFinder comes in. EXCEED wanted optimum checkouts and the best delivery processes.
Objectives
- BigCommerce plugin
- Postcode accuracy
- Lead generation
- Improved checkout process
You’d think addresses were standard but they’re not and wherever there’s a delivery then shipping is very important
How AddressFinder helps
BigCommerce plugin: When a business is shipping to Australia or New Zealand they need the quirks of addresses to be right. EXCEED often uses technologies like BigCommerce and say, the AddressFinder plugin gives any checkout form a real kick. It’s part of putting courtesy and care into a website build
.
Postcodes: Postcodes are not common knowledge. Businesses need to be able to give couriers a correct postcode for delivery. Addresses in Australia and NZ can be strangely formatted so getting it right is part of business success in the ecommerce space.
Address autocompletion: Wherever a customer profile is being created there’s a form to fill out. Anything that makes it better for the customer is important. Making the process of filling out forms faster is tied in with lead generation,
explains Liam. It improves the checkout.
The best: Using the best technology is a priority for EXCEED. AddressFinder is the best service to meet the needs of our Australasian partners.
They have checked out the market and are convinced that AddressFinder gives their partners the best edge on any device.
The final word…
EXCEED are determined to help their clients capitalise on every digital opportunity available. They understand how to grow a business in the ecommerce space and have witnessed a lot of changes over the past ten years. They were looking for an address predictor and address validator when they found AddressFinder. Because they are convinced of its benefits, EXCEED helped to make the BigCommerce plugin perfect. Installing AddressFinder is a simple process that’s now ingrained with our solutions.
Every second counts in the checkout. AddressFinder gets better conversions and it gets better customer data.
More info
Find out more about how EXCEED use AddressFinder with their client Wild Poppies.
Read more about AddressFinder’s BigCommerce plugin.
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