Many registration forms need to capture an address from the customer. Often the address captured is the customer’s home address or a delivery address.
The typical registration form will ask the customer for their address in a format such as:
- Address Line 1
- Address Line 2
When you add AddressFinder to your registration form, we suggest that you reduce the number of fields captured to just a single address line. When the user selects an address, all of the address components will remain within that one address field.
Depending on your requirements, you will probably want some or all of the individual address elements. You should store these in hidden form fields.
Capturing address data
As described above, we suggest that you display the selected address on a single line, but store the individual address elements separately in hidden fields.
Hiding these fields from the user will reduce the size of your form, which may lead to a higher conversion rate. In addition, hiding these fields will reduce the opportunity for the user to tamper or adjust them.
Have a look at the response documentation on the address elements returned. We suggest you store everything, so as to future proof yourselves against any future requirements.
Capturing address meta data
As well as the address elements, we also make available additional meta data about the address. We provide the following meta data for most addresses:
- Street name, Suburb, etc
- GPS coordinates (latitude and longitude)
- The canonical address
At a minimum, we suggest that you capture the GPS coordinates.
Handling missing addresses
Our data comes from PSMA Australia Limited, an authoritative source.
In cases where an address will appear to be missing from AddressFinder, it makes sense to allow your users to provide their address in a manual manner. We suggest adding a link such as “Enter your address manually” which displays a set of hidden address fields when clicked.
AddressFinder is a very stable platform with an impressive uptime. Our infrastructure has multi-site redundancy and handles failure well.
But, no service can ever be 100% reliable, and occasionally there may be a problem.
We suggest that you allow users an option to manually enter an address for when AddressFinder is unavailable. You could use the approach suggested above.
Our AddressFinder knowledge base has further information about how to use AddressFinder on your website. We are happy to help, so please click the Help button on the bottom right corner of this page to contact support at your leisure.