Documentation - Why can't I find my address?

Here are some reasons why you might not be able to find your address with AddressFinder

Custom Filters

This is the most common reason for addresses not being returned in the search results. It occurs when the owner of the website, on which you are searching, has applied a filter to the search results. These filters prevent certain types of addresses from being returned in order to only collect addresses that comply with their business needs.

Examples of commonly applied filters include:

Australia Post delivered addresses only
Addresses from a particular state or territory
Exclude PO Box type addresses

New Addresses

The address data returned from the AddressFinder service comes from either Australia Post or the PSMA. These sources have their own update timetables so brand new addresses or subdivisions can take a little time to find their way into the database.

“Grey” Addresses

These are addresses that have been in use and ‘accepted’ for a long time, but actually do not appear in any of the data sources used by AddressFinder. These addresses may include street corners, sections within larger industrial parks or “care of” type addresses. As long as these addresses remain 'unofficial' they will not exist in the AddressFinder database.